Troubleshooting Timesheet Submissions
1. Timesheet Not Visible in Panel
-
Check if the Timesheet module is enabled under: Settings > Modules
2. Project Not Showing
-
Ensure the project is:
-
Marked as Active
-
Assigned to the employee
3. Task Not Appearing
-
Tasks must be mapped to the right department/project.
-
Confirm if “Make Assigned Tasks Mandatory” is enabled.
4. Backdated Entry Blocked
-
Check the configuration under: Timesheet Configuration > Restrict after __ days
5. Exceeding Shift Hours Warning
-
Enabled under: Timesheet Configuration > Restrict hours beyond shift duration
6. Cannot Submit
-
Ensure all mandatory fields are filled.
-
Look for validation errors (highlighted in red).